Effective Date: 12 November 2025
Company Name: Supreme Clean Brighton 
Contact Email: info@supremecleanbrighton.co.uk
Contact Phone: 01273 080211

1. Introduction

Supreme Clean Brighton (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you engage with our cleaning services, visit our website, or communicate with us.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect and process the following types of information:

a. Personal Information

• Full name

• Address

• Email address

• Phone number

• Payment details (where applicable)

• Any information you provide when making an enquiry or booking

b. Automatically Collected Data

• IP address

• Browser type and version

• Time zone setting

• Device information and operating system

• Usage data through cookies and analytics tools

3. How We Use Your Information

We use your information to:

• Provide our cleaning services and manage bookings

• Communicate with you regarding appointments, quotes, or enquiries

• Process payments and issue invoices

• Send service updates, promotions, or important notices (with your consent)

• Improve our services and website functionality

• Comply with legal and regulatory requirements

4. Lawful Basis for Processing

We process your personal data under the following lawful bases:

• Contractual necessity – to deliver cleaning services and manage customer relationships

• Legitimate interest – to improve our services and ensure business efficiency

• Legal obligation – to meet record-keeping and accounting requirements

• Consent – where you have opted in to receive marketing or promotional communications

5. Sharing Your Information

We only share your personal information when necessary, including with:

• Payment processors and banks (for secure transactions)

• Service providers (e.g., IT support, website hosting)

• Regulatory authorities if legally required

We never sell or rent your personal data to third parties.

6. Data Retention

We keep your personal data only as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.
Typically, customer data is retained for up to 6 years after your last interaction with us.

7. Data Security

We take appropriate security measures to protect your data from loss, misuse, unauthorised access, or disclosure.
This includes encryption, secure servers, and restricted access to personal data.

8. Your Rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate or incomplete data

• Request deletion of your data (the “right to be forgotten”)

• Restrict or object to processing

• Data portability (transfer your data to another provider)

• Withdraw consent where processing is based on consent

To exercise your rights, please contact us at info@supremecleanbrighton.co.uk.

If you are not satisfied with our response, you have the right to complain to the Information Commissioner’s Office (ICO):
https://www.ico.org.uk

9. Cookies

Our website may use cookies to improve user experience and analyse website performance.
You can manage your cookie preferences through your browser settings. For more details, please see our Cookie Policy (if applicable).

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in law or business practices.
Any updates will be posted on this page with a revised effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Supreme Clean Brighton
Email: info@supremecleanbrighton.co.uk
Phone: 01273 080211
Registered Office: Not applicable